“If you want to put the country in order, first put yourself in order.”

Nossrat Pezeshkian

The Department for Specialized Training and Canine Services of the State Customs Service of Ukraine successfully conducted training “Psychological aspects of professional activity” for officials of the State Customs Service. The training took place between April 11-13, 2023 online. 14 officials from different parts of Ukraine took part in the event.

During the training, such important topics as self-awareness of the individual, stress, prevention and methods of combating stress, emotional burnout syndrome among civil servants were considered; participants learned how to balance their own lives with the help of Pezeshkian’s balance model, understand their supports and resources, as well as learn to manage conflict and much more.

We are sure that such trainings help officials of the State Customs Service to maintain professionalism and mental health in the process of their work. As they say, if you want to change the country, you have to start with yourself. Therefore, the development of professional and personal competencies is an extremely important step for improving work and increasing the efficiency of official activities.

We hope that the acquired knowledge and skills will help the participants to be more successful in their work and maintain psychological stability in difficult situations.